One-to-one payment links
Generate a unique link tied to a patient and encounter. Use it for pre-service collections, day-of-service payments, or balances identified after the insurer’s explanation of benefits.
PayLink
An easier next step
for every patient balance.
Turn a balance into a clear action. PayLink gives your team patient-specific links for collecting responsibility before or after care, with a familiar digital checkout on the other end.
For front-desk, billing & revenue cycle teams
Connected by HealthMe
Set the amount
Create a link for the patient’s responsibility.
Send the link
Reach one patient or run a balance campaign.
Make payment simple
Patients open the link and choose how to pay.
One-tap checkout.
With Apple Pay and Google Pay, patients can use their saved payment details to make the payment step quick and familiar.
Buy now, pay later.
Affirm gives eligible patients the option to spread payments over time, right from the same HealthMe checkout.
Credit and debit cards, too.
Built for this moment
Meet patients wherever a balance arises.
Deductibles, copays, coinsurance, and small outstanding balances create work across the practice. PayLink gives those collection moments a consistent patient experience.
PayLink Campaigns
Upload a CSV of outstanding patient balances and send payment links across a patient list. Give the billing team a practical way to reach more patients through the same checkout.
Choice at checkout
Patients can use supported digital payment methods, with Affirm financing available for eligible transactions. Financing approval and terms are presented through the checkout process.
How it works
From the billing team to the patient’s phone.
Keep the payment request specific: who it is for, how much is due, and a direct way to complete the next step.
Identify the patient responsibility
Use the amount established through your billing or pre-service workflow.
Create a link or campaign
Prepare an individual payment request or a CSV-based campaign for outstanding balances.
Let the patient choose how to pay
The link opens digital checkout, including eligible financing options where offered.
Reconcile collections
Review payment activity and deposits through the practice’s configured HealthMe workflow.
Putting it into practice
Useful before the visit and after the EOB.
PayLink fits the collection points your team already manages. During setup, HealthMe works with billing and front-desk staff to define when links are sent, who owns follow-up, and how payment activity is reconciled.
What comes together
- Pre-service deductibles and patient estimates
- Copays and coinsurance
- Post-EOB patient balances
- Outstanding small balances and bulk campaigns
A few more details
Your questions, answered.
How is PayLink different from HealthMe Core?
Core supports the purchase of self-pay care packages. PayLink collects a patient’s financial responsibility, such as a deductible, copay, coinsurance, or outstanding balance.
Can we send links to more than one patient at a time?
Yes. PayLink Campaigns supports uploading a CSV of outstanding balances so your billing team can send payment links across a patient list.
Is financing required?
No. Patients can choose from the payment options offered at checkout. Financing is an additional option for eligible patients and transactions, subject to the financing provider’s approval and terms.
A better way forward
Give your team a simpler way to collect.
See how PayLink fits your patient responsibility workflow.