A voluntary administrative service
Present Priority Access as an optional scheduling service. Explain what the administrative fee covers and how it relates to the underlying appointment.
Priority Access
A defined service
for patients seeking faster access.
Priority Access helps practices offer a voluntary, per-visit administrative service for expedited scheduling. Define the offering around your appointment availability and the services your team can support.
Built for this moment
Make the offering clear from the start.
An optional scheduling service needs a clear scope, a clear price, and a practical process for the team delivering it. HealthMe helps your practice bring those pieces together.
Practice-configured availability
Define the appointment types and scheduling access your practice can offer. The program can be shaped around office visits, imaging, or in-office procedures.
A coordinated staff workflow
Establish who manages requests and how the service connects with your scheduling process. Help staff explain the offer consistently to patients.
How it works
Build the program around your capacity.
Start with the experience your practice can deliver, then configure the offer and staff responsibilities around it.
Define the eligible visits
Identify the providers, appointment types, and availability included in the program.
Set the service and price
Describe the optional administrative service and establish its fee.
Present the patient’s choice
Make the scope and purchase terms clear when a patient considers the offering.
Coordinate the appointment
Your team follows the scheduling process established for the program.
Putting it into practice
Keep the administrative service easy to explain.
Priority Access is configured with your practice. Implementation focuses on what the service includes, how appointment availability is managed, and how staff communicate the offer. Clinical care and the medical services being delivered remain distinct from the scheduling service.
What comes together
- Optional, per-visit administrative service
- Practice-defined scope and fee
- Appointment types matched to your availability
- Staff training and scheduling coordination
A few more details
Your questions, answered.
Is Priority Access required for every patient?
No. The program is an optional administrative offering configured by the practice.
Does the fee pay for medical treatment?
Priority Access is an administrative scheduling service. The practice should clearly explain the service fee and the separate arrangements for the underlying medical care.
Does it promise a specific appointment time?
The offering depends on the practice’s defined program and appointment availability. The scope and scheduling terms should be clear before the patient purchases it.
A better way forward
Shape an access program that fits your practice.
Let’s discuss your scheduling capacity and the experience you want to offer.